Holiday Inn Express & Suites Corona by IHG

I want to express my gratitude to Ms. Mumbi Muhu and Ms. Betty Rios of the Holiday Inn Express & Suites in Corona, CA. On the morning of Thursday, March 21, I had the pleasure of speaking to both after a horrendous night at a competitor’s hotel (my room reserved since Dec. ’23 had been given to someone else, despite my arrival before 10pm). I had slept poorly at a dingy hotel 15 miles away (far from the Basketball tournament event venues). I was scrambling to find anything (spring break and another massive soccer tournament had booked nearly every hotel room). When I was able to find this room at the Corona Holiday Inn Express on Google and book it, I quickly called to validate they indeed could see my reservation and I asked how soon I could check in (fearing I might lose the room again—I needed it through the weekend for the tournament). Mumbi was very understanding and gracious, despite my anxiety. She even called me when they changed my room number, just to make sure it didn’t panic me when I arrived. I needed a room with 2 queen beds, as I had my family of 4 with me. When I arrived, it was a breath of fresh air, compared to the experience I’d had with ESA staff the night before and that morning. They upgraded me to a suite without my asking and this gesture has made me a champion for Holiday Inn going forward! Mumbi and Betty are to be congratulated for running a top-notch hotel in the area. I plan to return to this particular hotel when in the area BECAUSE of these two wonderful people (and its ideal location and beautiful facility)! Kudos to them both!

Controlling the AC, two beds both comfortable, good storage

Central location for activities in and around Corona. We had a large room and bathroom with plenty of space. The reception staff were always very friendly and helpful.

Breakfast was good front desk staff was friendly.

It was close to where we were going and we were able to check in early